Retail Sales Advisor

02 May 2017
15 May 2017
Up to £17,500 DoE benefits Professional retail / sales advisory service role based at Arco’s store in Plymouth. Supporting the Store Manager and a network of external employees, the Retail Sales Advisor is responsible for assisting with the day to day retail operations at our store in Plymouth. You are expected to carry out our sales activities, including leaflet distribution, contacting new and existing customers by telephone whilst providing an easy and effortless customer experience. You are also responsible for providing quotes, pricing and selling merchandise and the hiring of equipment, whilst managing stock levels at all times. Administrative duties will form part of the role along with face to face customer communications and handling any complaints.To be successful in this Retail Sales Advisor role you must have the following key skills:• A natural, confident communicator acting as the contact point for all store staff• excellent merchandising and first class customer service skills• experience of face to face retail interaction on and off site• numerical skills which will be used daily for transaction and cashing up• exceptional organisational skills• knowledge of administration procedures is desirable.• knowledge of working in the Hire industry is advantageous but not necessary• Process on hires, off hires and exchanges on PC (knowledge of a major hire system software such as Syrinx or similar is advantageous but not necessary• Booking hire equipment in and out of the store, checking for any damage and reporting accordingly• Full UK Driving Licence and the ability to drive a medium size van is essential Our comprehensive benefits package includes:• a bike scheme, through our network of dealers• a computer scheme with great offers including Apple Macbook Pro, iMac and printers• child-care vouchers • continuous professional learning and development• holiday purchase scheme.Arco is the UK’s leading safety company, with a core purpose to keep people safe at work. We distribute over 170,000 world-class quality assured products and training providing expert advice, helping to shape the safety world and make work a safer place. With a heritage spanning four generations, family values are important to us. We have been awarded the title of 'Superbrand’ by the annual initiative to identify and celebrate the UK’s strongest consumer and business to business brands in Britain.We are a family run business and all of our family have the ability to:Think Customer / Deliver Our Numbers / Work Together / Make Things Happen/ Open to Change/ Effective Communication.Retail Sales Advisor Job Reference Number: OLR1279 The Retail Sales Advisor will cover 40 hours per week including Saturday morning on a rota basis.