Sales Office Administrator required for small, friendly company

Emmerson Ross Recruitment
Newton Abbot
04 May 2017
13 May 2017
Sales Office Administrator required for small, friendly office Location: Newton Abbot (Free on-site parking, easy to reach by public transport - bus and train, within walking distance from the town centre) This role will involve regular contact with customers over the phone, ensuring customers' orders and quotes are processed correctly and in a timely manner. Emphasis is placed on fostering excellent client relationships so effective communication skills are a must The role - Taking calls from customers, responding to emails and dealing with customer queries and quotes - Enable timely, efficient and accurate processing of orders - Keeping detailed and accurate records of any on-going queries and pre/present/post order queries - Ensure all delivery dates and service expectations are understood and communicated to the business - To deal with any customer complaints, courier problems and corrective actions - Providing telephone cover when other departments are busy The person - Experience handling sales and enquiries by phone and email - Competent user of Microsoft Excel, Outlook and Word - Accurate data processing/keyboard skills - This post would also suit somebody looking for an entry level role This is a permanent role working 8am to 5pm Monday to Friday. Annual paid holiday entitlement of 23 days plus public and statutory holidays (currently 8 days) increasing 1 day per year up to 25 days. Administrator, Data Processor, Order Processor, Sales Administrator, Customer Services, Call Centre, Inbound Telesales