Part-Time (Evenings) Rescue & Recovery Controller

Recruiter
F1 Personnel
Location
Exeter
Salary
From £8 to £10 per hour - depending upon skills and experience
Posted
17 Jun 2017
Expires
26 Jul 2017
Introduction: We are an agency recruiting for a Part-Time (Evenings) Rescue & Recovery Controller to support the existing team in a busy Breakdown & Recovery operation based near Exeter. Job Title: Part-Time (Evenings) Rescue & Recovery Controller Reference: CON/EXE Location: Depot based from Exeter Description: Working on the telephone, receiving calls from customers and the general public and allocating resources to attend rescue and recovery incidents throughout the South West. The control room operates 24/7 and the environment is fast-moving and often stressful. The work load is increasing and the business needs an additional Controller to join the team on a part-time basis for evenings and some night cover. Experience & Skills: Experience of working in a similar environment handling large volumes of calls is preferred as is knowledge of the automotive industry. All applicants must have a superb telephone manner, a calm and professional approach as well as a proven track record dealing with customers at all levels and excellent administrative and organisational skills. IT Literate and able to use an-house IT system (training will be provided). Good local and national geographic knowledge The ability to empathise and understand that there is never a good time to break down. Shift Pattern: Monday, Tuesday & Wednesday evenings plus additional shifts as the business requires to cover sickness, holidays and uplifts in business. Hours: 17:00 – 23:00 Salary: £8.00 - £10.00 per hour depending upon skills and experience Job Status: Permanent with i mmediate interviews and starts. Vetting: Our client will undertake vetting including referencing for up to 5 years and will require a full NPPV (Non-Police Personnel Vet) Level 2 Police Check; therefore, if you have any criminal convictions or cautions in the UK or abroad, you MUST declare them to us at the time of applying. Information provided will be treated in the strictest confidence and may determine if we can submit you for the position. This job was originally posted as www.totaljobs.com/job/74281302