Estimator / VDA
Vehicle Estimator / VDA Location: Exeter Full Time/Permanent Hourly rate to be agreed dependant on experience and efficiency Are you a future Nationwider? About Us Nationwide is one of Europe's largest accident repair networks with 120 bodyshops, Mobile Repair, Glazing and Accident Management services. Since our inception, we have set the industry benchmark in accident repair and we continue to provide services to the world's most recognised car manufacturers and dealerships from all over the world using our tried and tested award-winning approach. With our ongoing investment in cutting edge technologies, new state of the art sites and new products, Nationwide is able to stay ahead of the game and provide the quality and excellence our customers' deserve. Why work for us? We have over 4000 team members who are all NationwiderAndProud and we offer: - One Nationwide, One Team Culture - Competitive Salary plus bonus - Workplace Pension - Life Assurance - Employee Assistance Programme - Career Development - IMI (ATA) Accreditation Support - Training through Nationwide Academy - Child Care Vouchers - Competitive Annual Leave Package - Mobile Telephone discount scheme - Car Scheme - My Nationwide Rewards offering Retail, Gym and Cinema discounts My Nationwide Rewards includes discounts at major supermarkets (Tesco, Sainsbury's, Asda etc.), high street retailers (Apple, John Lewis, Currys, Boots etc.), travel (Thomas Cook, , Expedia ect.) and much more The Role: - You will be carrying out inspections of damaged vehicles and assess the full extent of the damage sustained, assess the cost of repair and time scales - To identify the correct prescribed repair method - To prepare computerised and manual estimates and to accurately record these, maintaining up-to-date records of all estimates - To obtain from insurance companies authority to proceed with repair to a vehicle and to confirm the cost of the repair - To communicate effectively with customers, engineers and technicians to ensure understanding of correct vehicle repair methodology - To ensure that any amendment to repair work is authorised by the insurance company - Once authorisation has been gained, to liaise with the body shop personnel and make sure that they understand fully the prescribed repair method Crucial to our success is our people and our ethos of 'One Nationwide, One Team' reflects the importance we place on this. Our teams are up-skilled, reaccredited and developed through our Academy to deliver an exceptional customer experience from start to finish. We make sure all of our team members are experts in their fields, unlocking their full potential through career development and continue to lead our peers in the automotive industry. You will demonstrate: - Enthusiasm to join our team. We are One Nationwide, One Team. - Strong organisational skills - Flexible work attitude - Problem solving within the role - Handle all vehicles with due care and attention ensuring that customer care/satisfaction is maintained at all times - Awareness of and adhere to all the housekeeping and health and safety regulations You will ideally have: - Customer Service and administration experience - ATA qualification or be a time served technician - NVQ Level 1, 2 & 3 - Experience in a body shop or accident repair environment Follow us on LinkedIn and Facebook to see our latest news, events and other job opportunities WeFixYourCareer OneNationwideOneTeam NationwiderAndProud Watch our videos on YouTube to get a snapshot of what it would be like to work for us Youtube - Nationwide Accident Repair Services How to Apply? Email Contact C.V & Covering Letter Liam Forde Please note: On accepting an offer of employment with Nationwide, you are providing us with permission and consent to proceed with our reference and vetting process. Our offers of employment are subject to satisfactory references and in some cases a criminal records check. We may require information that covers the last 6 years of your employment and personal history. Please ensure you have this information available. Nationwide is an equal opportunities employer. Nationwide is committed to a policy of equal opportunity in its recruitment practices and opposes all forms of unlawful or unfair discrimination, direct or indirect - to ensure that no registering applicant is less fairly treated in any situation because of age, sexual orientation, disability, gender, marital status, race or religious beliefs or any other condition not relevant to the performance of the job and secondly, to ensure that our clients are offered the best candidates available in terms of skills, experience and approach.