Product Co-ordinator

Riverford Organic Farmers
£25,000 per annum
13 Jul 2017
20 Jul 2017
Product Co-ordinator Buckfastleigh, Devon c£25,000 About Riverford We’re mad about organic veg. It’s at the core of everything we do. We love to grow it, pack it into boxes and deliver it to customers’ doorsteps around the UK. This takes a lot of brilliant people, with a range of skills and knowledge. Riverford began in 1986, with a few acres of veg, a wheelbarrow and a beaten up 2CV for deliveries. We’ve grown into a successful e-commerce business, with four farms, three packhouses, a fleet of vans and drivers, a wholesalers, butchery, organic restaurant and pub. We employ people across many areas including IT, Logistics, Sales, HR, Finance and Marketing (and more besides). Our culture and values set us apart from other businesses. Riverford is a friendly, informal place to work, with a passionate, entrepreneurial spirit. We’re committed to providing a fair deal for growers, customers and staff. What you’ll be doing Riverford is well known for its fantastic range of veg boxes, but alongside this we sell a wide range of food and drink items through our website. We want to source and create new products that are ethical and on-brand, profitable and ultimately that will excite and engage our customers. You will support our New Product Development Manager in the entire life cycle of launching a new product; from idea generation through to ensuring compliance and technical specs are in place then successfully launching the product to our customers. You’ll be exposed to a huge range of categories, so the work will always be varied and interesting. Best of all, you’ll be the person getting to taste it all. Food will need to inspire you; this isn’t a role for someone who is complacent about great food and its provenance. You will be part of an incredible product journey; so you will need to have some experience of product development, have good commercial understanding and demonstrate sound insight into what our customers want to see in our products. Your Responsibilities - Manage and co-ordinate all aspects of product launches following the critical path - Lead taste panels for new, existing and competitor products - Create outline product costings, margins and RSP - Carry out comparative shops to show competitors ranges / pricings / portion sizes - Obtain samples and brief marketing team about new and seasonal products - Co-ordinate photography to produce product and promotional shots - Brief the copywriter to produce product copy for the website - Work with technical to research supplier’s ethics, ensuring they meet Riverford standards - Manage label artwork and sign off process - Understand our customers’ needs and expectations - Respond to enquiries from potential suppliers, franchisees and customer services - Maintain accurate records and documentation e.g. product specifications - Build strong relationships across the business to confidently co-ordinate all product activity Skills & experience - Experience of New Product Development, ideally within FMCG - Related degree level qualification preferred, but on the job experience is also valid - Project management / managing multiple projects - Experience of working with suppliers - Experience in working with cross functional teams - Confident and articulate - Commercial acumen and good standard of excel Personal qualities - Proactive self-starter with a can-do attitude - Thrives in a fast-paced environment - Excellent problem-solving skills, able to prioritise and multi-task. - Passionate foodie - Confident communicator with excellent team working skills, good at getting people engaged and motivated - Meticulous attention to detail - Tirelessly seek to find better ways things can be done e.g. process, documentation, web site - A brand ambassador, ensure our values are reflected in our products, communications and behaviour Benefits Riverford is a beautiful place to work, with lots of great people – and other benefits too. We offer 31 days’ holiday (including bank holidays), a generous company pension scheme and an annual profit share. We love food and hope you do too, so we give staff 25% off everything we sell on our website; heavily discounted organic breakfasts and lunches in the staff canteen; and free organic fruit and veg. There are also many social events for staff, with two big parties a year. To apply for the role of Product Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Additional Keywords: Product Co-ordinator, New Product Development Co-ordinator, NPD Executive, Junior Product Development Manager, Food Product Development Co-ordinator, Product Development. Working hours: 40 hours per week This job was originally posted as