Registration Authority (RA) Agent
Delt Shared Services Ltd is a partnership company formed by Plymouth City Council and NHS Northern, Eastern and Western (NEW) Devon Clinical Commissioning Group. It delivers flexible, innovative and trusted ICT services and systems to these partners and in future will offer similar services to other public sector partners. Delt Shared Services Ltd is looking to recruit a Registration Authority Agent (RA), based at Newcourt House, Exeter. The Role This position is responsible for completing identity checks within GP Surgeries and pharmacies across Devon for prospective smartcard users and assigning access to profiles as appropriate, enabling users access to the NHS Spine information services. This role is mainly office based, however will require some travelling to customer sites. The post holder will play a key role within the team and will be expected to provide an excellent level of customer service by email, telephone and face to face. Acting as first point of contact for RA by dealing with specialist enquiries, accurately maintaining computer information and data, you will also be responsible for maintaining consumable supplies for printers and stock of Smartcards. The Candidate The successful candidate will have the following skills: - Good customer care skills - Can work on their own initiative, - Be flexible and adaptable to customer demand. - Can prioritise work - Can work as part of a team - Is a good communicator - Full driving licence For more information on this role, please contact Sarah Yardley on or Gail Irvine on Should you wish to apply, please send your CV and covering letter to by 5pm on Tuesday 25th July 2017, explaining how you are suited to this role, which will then be passed to the recruiting manager.