Account Manager

Cathedral Appointments Limited
09 Aug 2017
16 Aug 2017
Cathedral Appointments are seeking an experienced Account Manager for a marketing agency based in Exeter. The purpose of this role is to manage the day to day delivery of client requirements to a high standard through effective planning and coordinating. You will focus on client account management for a range of data campaigns, acting as the primary point of contact between stakeholders, ensuring that all parties are fully informed at all times. This is a fantastic operational role within a well-respected local business where the successful candidate will be given responsibility from day one. Responsibilities: - Act as the operational contact for both clients and internal stakeholders - Work in partnership with clients, keeping them fully informed at all stages of campaign activity - Take full ownership of all client requirements, including receiving and understanding the brief, scheduling work through the relevant departments and providing support to production teams - Ensuring a high standard of quality - Take part in client meetings and appraisals when required - Ensure that all queries are answered in a timely fashion - Proactively identify business development opportunities - Create and maintain records in accordance with company policy Requirements: - Previous experience of account management - An exemplary customer service manner - Excellent communication skills in person, over the phone and via email - Ability to manage a large workload with multiple projects at one time - Proven ability to seek out and act on new opportunities - An open, honest and transparent attitude - Experience working in a digital, creative OR marketing environment is highly advantageous The successful candidate will be highly organised and able to create a rapport with stakeholders at all levels. If you are seeking a varied and challenging role in a creative environment where no two days are the same, we would love to hear from you. Keywords: data, creative, digital, account management, account manager, operations, communications, quality control, marketing, agency, projects, scheduling, coordination