Customer Service Advisor

2 days left

Recruiter
Clientbase Fulfilment Limited
Location
Woodview Road, Opposite South Devon College
Salary
£7.50 to £7.90 per hour
Posted
30 Aug 2017
Expires
27 Sep 2017
Ref
CCaut17
Contract Type
Temporary
Hours
Full Time

Customer Service Advisor

  • Part-Time, Evening and Weekend and Full-Time vacancies
  • Seasonal vacancies until Christmas
  • Temp to perm opportunities for the right candidates

    Established in 1999, Clientbase Fulfilment Ltd are a vibrant and successful service organisation with contact centre, warehousing and support divisions. We deliver world class customer service on behalf of a growing number of mail-order and web-based businesses.

    We are urgently sourcing candidates across all shift patterns for vacancies within our professional and friendly Paignton contact centre (TQ4 7SR). Our diverse and multi-generational team efficiently manage their busy workload, processing orders by phone, email and web communication.

    Our exceptional team also multi-skill across divisions to cover holidays and seasonal demand. All our staff support tasks such as stocktaking, light warehouse duties and postal admin work as peak business workloads require.

    Your positivity, flexibility and willingness to learn, combined with a high level of accuracy and comfort using IT systems could unlock this fantastic opportunity to join our team.

    Core Role:

    •        Resolve customer service issues in a sincere and friendly manner

    •        Process orders and resolve queries to a professional standard

    •        Efficiently interpret and explain web-based product information

    •        Support the business with day-to-day admin or light warehouse tasks as required

    Skillset:

    •        Confident and professional telephone manner

    •        Passion for delivering great service

    •        Competence with IT software such as browsers, Word, Excel, and Outlook

    •        Good verbal and written communication skills

    •        Ability to use own initiative and perform effectively under pressure

    Our Offer:

    •        Immediate starts for the right candidates

    •        Variety of shift options from part-time to full-time

    •        Competitive salary and contracted hours

    •        Seven-day opening between 08:00 and 22:00

    •        Staff discounts

    •        Car parking

    About You:

    •        A reliable, hardworking, and friendly individual

    •        Enthusiastic about customer service and problem solving

    •        All ages and experience levels considered

    •        Looking for an opportunity to get a foot in the door within a well-established and trusted company that will provide full training and support.

    Education:

    •        English and Maths GCSE pass grades or Scottish equivalents

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